5/18/2023 0 Comments Unico riviera maya shampooTaxi- not expensive at all, we drove to Playa Del Carmen and our driver waited for us (2 hours) and we only paid $25 round-trip 24-hour sports bar- great food and wonderful options to choose from Band at night in the Colonial lobby- nice music to relax and dance toĭear miss_steph86 Thanks for your review here and through your travel agency. (my building was #7) PROS Pools/Beaches- Absolutely Stunning Restaurants- you don’t need reservations, so that’s a good thing. OUTLETS- THEY HAD NO available OUTLETS in my room, we had to unplug the TV and lamp just to charge our phones. We went to the Italian and Brazilian restaurant, the food had no flavor and they acted like they were preparing the meal but the food was served COLD. Besides the buffet, they had other restaurants which I thought would be way better but NOPE. I came for the tacos lol and they served it once my whole trip. ![]() I’ve been to other resorts and I don’t mind the buffet but at least they had a different theme every day. The buffet was garbage, but their breakfast was good. Also, it was pretty much an older crowd (40+) FOOD- ATROCIOUS. I like meeting all types of different people, and to only see one group of people is BORING. You couldn’t see the beach, pool, or streets JUST TREES! NO DIVERSITY- There were at least 99.6% Canadians staying there. SCENERY- If you like the idea of living in a forest then this place is for you. Waiting on carts is annoying, because sometimes they’re full and you have to wait for the next one. I was able to walk to the lobby from my room but it’s very frustrating not being able to just walk to wherever. TOO BIG- You have to take a cart and or train to get to where you would like to go. I left the resort and took a tour down on Playa Del Carmen and had one shot of Tequila and I was buzzed so clearly GP is a scam. I even tested out different bars, same results. I had SIX SHOTS OF TEQUILA BACK TO BACK AND I WAS NOT BUZZED. Liquor- WATERED DOWN! Please believe me when I tell you that I am a lightweight. I am so baffled that the staff do not HONOR these signs which make me question what’s happening when we are not in the room. (I will be contacting corporate very soon) Also, we were taking a nap around 5pm one evening (I was naked) and the sign was on the door, but a man came in my room DISREGARDING THE SIGN. I called security and guest services, and supposedly they’re doing an investigation but I still haven’t heard back. She didn’t even try to put the receipts back to make it seem like I may have forgotten it. I know you’re thinking, why didn’t I put it in the safe but I literally WRAPPED my money in 4 different receipts super deep in my purse. Couple days later, I realized money was stolen out of my purse. I didn’t think anything of it because I just assumed she was shy and didn’t want to be in our way. We walked back from breakfast and a woman was cleaning our room, she saw us and literally ran out. CONS THIEVES- We had our Do Not Disturb on sign during most of our trip, we let housekeeping come and change the sheets ONE TIME. The rooms there were bigger, nicer, and cleaner. If you do decide to stay at this resort, then you should stay at White Sands. The rooms are super basic I’ve seen better motel rooms. ![]() They were EVERYWHERE I always had to look over my shoulder. Anyways, we get to our room and there is a raccoon in front of my door AND ON MY BALCONY. Couple days later, I noticed that other guests were getting a thorough explanation during their check in so that left me irritated. ![]() The resort is HUGE and it would be beneficial if the front desk gave us some tips on what to expect. Check in literally only lasted 3 minutes, she handed us our key and a map. I already knew it was going downhill the moment we checked in. This was the worst resort that I have ever been to.
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